Shipping Policy

SHIPPING POLICY

1. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Destinations
We currently ship over the WORLD

• For International Orders: Please be aware that any customs, duties, or taxes imposed by the destination country are the sole responsibility of the customer. We cannot be held liable for items held or delayed by customs.

3. Shipping Methods & Costs
Shipping costs are calculated at checkout based on the weight of your order and your delivery address. We offer the following shipping options:

Delivery times are estimates and are not guaranteed. Carriers may experience delays, especially during peak seasons or due to unforeseen circumstances.

4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.

5. Shipping Issues

• Incorrect/Incomplete Address: Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by you. Reshipping a lost package due to an incorrect address will be at the customer's expense.

• Lost or Stolen Packages: Porcopecosmetics is not responsible for packages that are lost or stolen after being marked as "delivered" by the carrier. Please contact your local post office and neighbors first. If the issue persists, contact us at [Your Email], and we will do our best to assist you in locating the package.

• Damaged in Transit: If your order arrives damaged, please contact us immediately at [Your Email] with photos of the damaged product and packaging. We will gladly assist you with a replacement or refund.